Privacy Policy

This privacy policy sets out how we collect information about you, what information we collect and what we do with it.  References in this policy to “we” and “us” are to:

Julia Millard Interior Design

07884 050033

hello@juliamillarddesign.co.uk

What Information do we Collect?

We collect and use the following information about you:

  •  Your name

  •  Your address

  •  Your email address

  •  Your mobile phone number

  •  Payment details

  •  How often you access our website and other usage statistics

How do we collect it?

The information we hold on you is information that you have given us yourself, either by signing up to our mailing list or social media group or when using our Interior Design Services.

We do not acquire information about you from external sources.   We do not buy-in lists from marketing companies, for example.

What do we do with the information once we have it?

We use your personal data to:

  •  Fulfil the terms of our Contract with you, if you are using our services.

  •  Respond to enquiries and provide Consultations.

  •  Schedule and manage bookings for design Consultations.

  •  Send newsletters and promotional communications (with your consent).

  •  Analyse website performance and improve user experience.

You are free to unsubscribe from our mailing list at any time by clicking on the relevant link at the bottom of any of our emails. Our email mailing list is administered by another company (mainly because we don’t have the time and expertise to that ourselves).  Our terms of agreement with that company state that they are not to use information that they get from us for any purpose other than administering our mailing list.

How do we store your information?

Your information is securely stored by us on our computer system and by our mailing list company on theirs.  We keep contact information until you unsubscribe from our mailing list. We will then dispose your information by deleting it from our system and instructing our mailing list company to do the same.  We also carry out periodic exercises to ensure that the information that we hold on you is accurate and up to date.

Legal Basis for Processing Your Information

We process your personal data under the following legal bases:

  • Consent: For sending newsletters and marketing communications.

  • Contractual Necessity: For booking consultations and providing Interior Design Services.

  • Legitimate Interests: For improving website functionality and understanding user behavior.

Cookies

Our website uses cookies to enhance your experience and collect data for analytics purposes. You can manage your cookie preferences in your browser settings.

Your data protection rights

Under data protection law, you have rights including:

Access - You have the right to ask us for copies of information that we hold on you.

Rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Restriction of processing - You have the right to ask us to restrict using information we hold about you in certain circumstances. 

Object to processing - You have the right to object to the use of information we hold on you in certain circumstances.

Data portability - You have the right to ask that we transfer the information we hold on you to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@juliamillarddesign.co.uk  if you wish to make a request.

Data Security

We implement security measures such as encryption and secure servers to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

hello@juliamillarddesign.co.uk

07884 050033

You can also contact the Information Commissioner’s Office (the government body that oversees all things data protection) if you want further information. The ICO’s address is:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk